Help - ParentCircle

1. How do I participate in the Community?

Once you are signed in, take a look at our Circles. (Circles are micro-communities or groups of people). Click on the Circle of interest.

a) If you want to ‘Ask’ or ‘Share’ something New:

Select a topic you’d like to post your thread in and tap the ‘New discussion thread’ + icon. What else can they do in the Circle?
Remember to give your discussion thread a TITLE that accurately summarises what you want to ask or share – it’s the best way to attract replies from other parents.
Click ‘Post Discussion’ and you are done :)

b) If you want to ‘Contribute’ to an existing thread:

Click on the discussion thread
Under the ‘Comment’ section, write your views
Click ‘Send’

2. I am not able to edit my discussion thread

You have a 24-hour window to edit your discussion thread, after which, you can edit your post by contacting our admin at community@parentcircle.in. Please include the new content and your reason for the change.

3. I want to change my username

Email us at community@parentcircle.in and we’ll create a new username for you.

4. I want to delete my account

We’re so glad you asked :)

If there’s anything we can do to make you stay, please write to us at community@parentcircle.in

Just in case, if you still want to leave us, please write to us at community@parentcircle.in and we will do the needful for you.

5. Are there any rules or guidelines for participating in the community?

We’re so glad you asked :)

Yes, there are guidelines for participating in the community. Please take a look at our community guidelines

6. How do I report a discussion/ comment?

If you see anything that needs attention, whether it is a discussion thread under the wrong topic or comment that may be in breach of our rules, you can write to us at community@parentcircle.in

7. I need to delete my comment/ discussion thread

We’re afraid you cannot delete your own posts, but if you feel it's necessary, please write to us at community@parentcircle.in stating the reason for deletion.

8. I have a new email address and I wish to change my details

Email us at community@parentcircle.in with your new details and we will do the needful.

9. How can I send a private message/ direct message (PM/DM) to another parent of the community?

We have a secure messaging system that allows you to message other parents.

Help - I've read all of this and I still have a question!

No worries!! Please email us at community@parentcircle.in with your query, and we'll be happy to assist :)